Effective Date: 2025-03-05
At Mad House, we are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information. This Privacy Policy outlines what data we collect, how it’s used, and the measures we take to keep it secure.
1. Information We Collect
We collect personal and project-related information to provide accurate quotes, deliver services, and improve our offerings. This includes:
A. Contact Information
- Name
- Phone Number
- Email Address
- Preferred Contact Method
B. Project Details
- Property Address or General Location
- Project Type (e.g., Residential, Commercial, Renovation, Roofing, Landscaping)
- Budget Range
- Timeline Preferences
- Uploaded Documents (such as drawings, plans, or competitor quotes for price matching)
C. Business & Partnership Information
For businesses and partners interested in white-label collaborations or strategic partnerships, we may collect:
- Business Name
- Contact Person’s Information
- Website & Social Media Links
- Project Collaboration Details
D. Website & Marketing Data
- How you found us (Google, Social Media, Referral, etc.)
- Browsing behavior on our website (collected through cookies and analytics tools)
- Email engagement (if you subscribe to our newsletter)
We do not collect sensitive personal information such as financial data, government-issued IDs, or medical records.
2. How We Use Your Information
We use the data collected to:
- Provide accurate project quotes and communicate about your inquiry.
- Deliver services, manage contracts, and coordinate logistics.
- Improve our website, marketing strategies, and customer experience.
- Follow up on partnerships and business collaborations.
- Send occasional promotional emails (only if you opt-in).
We do not sell, rent, or trade your personal information to third parties.
3. Data Security & Protection
We implement industry-standard security measures to protect your data, including:
- Secure servers and encrypted storage for sensitive project details.
- Access controls to limit data exposure within our team.
- Routine data audits to ensure compliance and safeguard against breaches.
If you submit documents such as project plans or competitor quotes for price matching, they are only used for the intended purpose and are not shared externally.
4. Sharing Your Information
We only share your information in the following cases:
- With trusted contractors and service providers to fulfill project requirements.
- With financial institutions or grant providers (only if you request financing or funding assistance).
- As required by law, if disclosure is necessary for legal compliance or to protect our business.
Any third-party partners we work with must also adhere to strict confidentiality agreements to protect your information.
5. Cookies & Tracking Technologies
We use cookies and analytics tools to:
- Understand how visitors interact with our website.
- Improve user experience and marketing efforts.
- Track form submissions and engagement on our site.
You can adjust cookie settings in your browser at any time.
6. Your Rights & Choices
You have the right to:
- Opt-out of marketing emails at any time.
- Request access to your data and ask for corrections if needed.
- Delete your personal information from our records, unless it’s required for an ongoing contract.
To exercise these rights, contact us at help@had-house.org.
7. Updates to This Policy
We may update this policy to reflect changes in regulations or business operations. Any updates will be posted on our website, and significant changes will be communicated to active clients.
Last Updated: [Insert Date]Have Questions?
If you have any concerns about how we handle your data, contact us at help@had-house.org.